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Saturday, 16 March 2013

Closing Techniques for Email



THE DIFFERENCE BETWEEN GOOD AND BAD EMAILS

Closing of an email is just as important as all the other parts of an email.  Let's 'sign off ' with a proper closing.


The above example is a thank you email from a person who was granted a job interview.  The sender uses in the closing, sincerely, that defines their appreciation for the interview.  The signature block includes, their full name, email address, telephone number and a social website in which they are registered.

Other signature closings used in business are, yours truly, best regards, all the best and your first name only.
I like to  use these signature closings for:
                    1. Yours truly         -   customer inquiries
                    2.  Best regards      -   Business to business
                    3.  All the best        -   Answering a request
                    4.  First name only  -   Inter company

Choosing your signature closings will be a personal choice.  The guidelines I use for a good signature closing reflect my companies core values.

Business emails can be closed with a Complete Signature block.
A complete closing signature block includes:   your full name, company name, company's full address, email address and telephone number.

Another email closing used all the time in business is for inter company emails.
A inter company closing signature email includes:  your full name, title and telephone number.

When replying to a customer's inquiry your email signature may not include:  telephone number with your extension number, direct email address and a social network you are linked to.

In my email program at work, I've created and saved a few different email  signatures.  You are able to do this in the signature icon in your email program.  You can create and save numerous email signatures and choose the signature that contains the contact details you want to use.

Rule to live by before hitting that send button,

Proof read, proof read and proof read!



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