Email 3 x 3 Writing Process

THE DIFFERENCE BETWEEN GOOD AND BAD EMAILS

Writing the body of an email is the most difficult part of any email. We need to write the email clearly so the reader can understand it.

The 3x3 Writing Process has 3 categories, prewriting, writing and revising.

Please view this informative video on Guffey's 3x3 Writing Process:

Let's revise the bad content of an email that you can find in my blog entry dated Sunday February 24, see the link:  Feb 24 blog entry
This example was a request email sent from one co worker to another worker between company departments.

Using the 3 x 3 writing process above,  how can we write the email request in a proper easy to read format?

1. Prewriting: 

    a)  Analyse      - What is the purpose of my memo?
    b)  Anticipate   - Who is the audience?
    c)  Adapt         - Who requested the information? 
                            - Direct or Indirect pattern of writing?

2. Writing:

    a)  Research  - Write down all the information you are unclear about.
    b)  Organise  - In bullet form, write your questions and the benefits.
                          - Prepare a closing with a deadline.
    c)  Compose  - Prepare a first draft.

3) Revising

    a)  Highlighting  -  Use tools to emphasize main questions of concern.
    b)  Proofread    -  Make sure all of your grammar is correct.
    c)  Evaluate       -  Is this email easy to understand and easy to read?